Refund & Cancellation Policy

At Lampstand (lampstandbible.com), we want you to be fully satisfied with your Scripture study companion. We believe in clear, fair, and straightforward policies with zero hidden renewal traps.

14-Day Money-Back Guarantee

In addition to the 7-day trial, we offer a 14-day 100% money-back guarantee on all first-time subscription charges (both monthly and annual plans).

If you were billed for an initial subscription and are dissatisfied for any reason within 14 days of the charge, email us at support@lampstandbible.com with your order email, and we will issue a full refund—no questions asked.

How to Cancel Your Subscription

You can cancel your Lampstand Pro subscription at any moment using either method:

1. Instant Self-Service via Email Receipt: Every billing email sent by Paddle contains a direct “Manage Subscription” link. Click it to view your subscription details, update your card, or cancel with a single click.
2. Paddle Buyer Portal: Visit paddle.net or help.paddle.com to look up your receipt and cancel your recurring billing instantly.
3. Email Support: Send a quick email to support@lampstandbible.com with the subject “Cancel Subscription” and your account email, and our team will handle it for you.

What Happens When You Cancel

• Retain Access Through Your Billing Period: When you cancel a paid plan, your Pro benefits remain active until the end of the current paid billing cycle.
• No Further Charges: Your recurring billing agreement will be immediately terminated in Paddle. You will never receive an unexpected charge.
• Your Study Progress Is Kept: Your account will smoothly transition to the free Starter tier. All earned coins, quiz scores, and series progress remain intact.

Voluntary Platform Gifts

Voluntary one-time gifts made on our Donate page directly support platform maintenance, content generation, and keeping Scripture open to everyone. If an accidental or unauthorized donation was made, please contact us within 7 days for a prompt refund.

Merchant of Record Information

All financial transactions and orders on Lampstand are handled by our trusted online reseller and Merchant of Record, Paddle.com (Paddle.com Market Ltd, Judd House, 18-29 Mora Street, London EC1V 8BT, UK).

Paddle is responsible for charging, card security, and processing refunds back to your original payment method. Approved refunds typically appear on your banking statement within 3 to 5 business days.

Need Help With a Refund or Cancellation?